Frequently Asked Questions

Yes, absolutely. Every piece carved in our atelier is a singular 1-of-1 original. Because we work exclusively with natural, reclaimed Vietnamese timbers, no two pieces share the same grain flow, growth rings, organic knots, or color tone.

Furthermore, all artworks are carved completely by hand using traditional chisels without machine replication or mold casting, ensuring your sculpture is the only one of its kind in existence worldwide.

We work with noble, sustainably sourced Vietnamese timbers renowned for high density, aromatic quality, and resistance to environmental shifts:

• Reclaimed Teak (Gỗ Tếch): Exceptional stability, golden-amber luster, and natural weather resistance.
• Vietnamese Ebony (Gỗ Mun): Jet-black and streaked density, revered for sacred sculptures and deep contrast.
• Ancient Rosewood (Gỗ Trắc): Deep reddish-brown tones with fine silk-like grain and immense weight.
• Fragrant Golden Jackfruit Wood (Gỗ Mít): Traditional temple wood prized for spiritual warmth and resistance to termites.

Yes. Every masterwork arrives with an embossed, official Certificate of Authenticity signed by our master artisan and gallery director. The certificate records the specific wood species, completion date, dimensions, origin, and an archival registration number permanently cataloged in our registry.

Our bespoke commission process is divided into 4 seamless collaborative phases:

1. Consultation & Vision: You share your desired concept, spatial dimensions, preferred wood species, or symbolic inspiration with our concierge.
2. Design & Timber Selection: We prepare detailed sketches and present candidate raw timber logs suited to the sculpt's volume.
3. Handcrafted Sculpting: Master artisans sculpt the piece, sharing progress photos and video milestones along the way.
4. Final Approval & White-Glove Dispatch: After final beeswax finishing, you inspect high-resolution video proof before custom crating and insured air delivery.

Timelines depend on scale and complexity:

• Intimate Sculptures (Under 40cm): Typically 2 to 4 weeks.
• Medium Centerpieces (40cm – 80cm): Typically 4 to 8 weeks.
• Monumental Masterpieces & Sacred Statues (1m+): Typically 2 to 6 months, allowing thorough multi-stage drying, structural chiseling, and detailed hand-sanding.

Yes. Over our 30-year heritage, we have created landmark installations for five-star hotels, luxury boutique resorts, Michelin-starred restaurants, and sacred Buddhist pagodas worldwide. We provide architectural mounting consultations and custom crating for large-scale commissions.

We employ museum-standard packaging protocols to guarantee 100% safety:

• Moisture & Dust Barrier: Wrapped in acid-free vapor-sealed protective film.
• Custom High-Density Shock Foam: Precision-cut foam cradles that hold the sculpture securely without pressure points.
• Reinforced Export Wooden Crate: ISPM-15 heat-treated, steel-banded solid timber crate built to withstand long-haul international transport.

We provide insured door-to-door express delivery to over 40 countries worldwide via DHL Express and FedEx International Priority:

• North America (USA, Canada): 5 – 8 business days.
• Europe (UK, France, Germany, Switzerland, Italy): 5 – 8 business days.
• Asia & Pacific (Japan, Singapore, Australia): 3 – 6 business days.
• Domestic Vietnam: 1 – 3 business days.

Yes, 100%. Every shipment is fully insured for its total declared value from our atelier until it is safely received and signed for at your address. In the rare event of transit damage, our private concierge handles the claim and arranges a swift resolution or replacement.

Natural wood is easy to maintain with proper gentle care:

• Routine Dusting: Use a dry, ultra-soft microfiber cloth or soft artist brush to remove dust from crevices.
• Avoid Chemical Cleaners: Never use alcohol, bleach, ammonia, or commercial aerosol furniture sprays.
• Periodic Beeswax Nourishment: Every 12 to 18 months, you may gently apply a tiny amount of natural beeswax with a cotton cloth and buff lightly to preserve the warm satin luster.

All timbers used by Curious Objects undergo months of natural aging and dehumidification before carving to stabilize internal moisture. To maintain optimum beauty, we advise placing sculptures in indoor environments with ambient humidity between 40% and 65%.

Avoid positioning directly against active heat radiators, direct intense sunlight, or strong air conditioning vents.

We accept secure global payment methods:

• Credit / Debit Cards: Visa, MasterCard, American Express, JCB.
• Bank Wire Transfer: International SWIFT / IBAN wire transfers with official invoice.
• PayPal & Digital Wallets: Encrypted online payment.

For custom bespoke commissions, we typically structure payment as 50% deposit upon design sign-off and 50% upon final photo/video approval prior to crating.

We warmly welcome collectors, designers, and visitors to our 30-year gallery and atelier in the historic Old Quarter of Hanoi. You can schedule a private appointment or drop in during regular hours to view our full collection of rare wooden masterpieces in person.